It can be challenging to learn a user-interface, but it is even more challenging to learn two or three. Therefore, it is important to aim for a recognizable user-interface across individual products and services (both digital and physical).
There are many different users of home care services, and the users have a variety of abilities and disabilities. It is important that the need for special adjustments is kept at a minimum – thus the strategy of this project is to follow methods and principles of universal design and further develop these in terms of welfare technology.
Employees and users of home care services are involved in the insight phase. This ensures a good understanding of the end-user needs and challenges associated with the use of welfare technology from the users’ point of view.
A secondary objective of the project is to develop a test center to ensure universal design in product and service delivery of smart- and welfare technology.
There will be carried out case studies on safety alarms, control interfaces and use of wheelchair.
A desirable result of the project is new tools that ensure usability across products and services for joint deliveries of welfare technology. Tools that can be used both by LYSE as integrator of welfare technology, municipalities as purchasers of welfare technology, and by suppliers of individual products.
IRIS – International Research Institute of Stavanger
HiOA – Oslo and Akershus university college of applied sciences
July 2015 – June 2018